Case Study- Camunda

Expanding a central system for customer management through automated processes Up to 8,000 process instances per month and 200 users involved

Case Study- CamundaCase Study- Camunda

Expanding a central system for customer management through automated processes Up to 8,000 process instances per month and 200 users involved


Like every business, the production and logistics industries are facing intense pressure to modernize. Constant optimization of processes is necessary to maintain and differentiate a company in the face of ever-tougher competition. Creating process automation applications that are easy to use, easy to adapt, and can be understood and operated intuitively by people with little technical expertise. This would enable companies to take control of their business processes – creating, managing and running their workflows.

Running with Camunda Platform for both BPMN and DMN, processes, apps, data models, and APIs can be configured and adjusted to a large extent – without downtime. Meanwhile numerous tools and collections of reusable components integrated into the CEVA platform support both the creation of individual User Interfaces and the implementation of business logic.

Camunda Chosen As BPM and Workflow PlatformCamunda Chosen As BPM and Workflow Platform

In applying Camunda BPM to this process, CEVA sought a technology platform that would provide simple power by combining extreme ease of use with comprehensive functionality.

  • Open source BPM-engine

  • Processes are BPMN 2.0- standard for modeling (executable) processes

  • Integrated suite of components including process design, rules, forms, reporting, identity management, and collaboration.

  • Lightweight, embeddable, testable, and extensible.


Why Camunda BPM?Why Camunda BPM?

“During the evaluation, the following aspects were of importance:

  • Good and easy integration into Java EE and our JBoss application server where possible

  • Support of BPMN 2.0 as the primary notation

  • Lightweight

  • Simple deployment for Java developers

  • Multi-client capability

  • Easy interaction with a GUI application of our own

  • Transaction management with two-phase commit

  • Good support


“Within half a year, two developers were able to implement the part of the project that deals with the process implementation, integration, mailbox application and its mask. Due to their prior knowledge of Java, our developers were quickly able to get to grips with Camunda BPM and there was no need for them to be extensively trained in this area. At the beginning of the project, Camunda was available on-site to support us effectively on getting to know BPMN modelling and acquiring best practices.”

The ImpactThe Impact

“We were able to implement the project successfully within our time frame. The BPMN modelling was carried out by our developers at the technical level. However, communication between the developers and the department was greatly facilitated by an accompanying, comprehensive BPMN model. Now we are able to more quickly generate a joint understanding and discuss technical requirements. For the wide range of technical rules, an existing Rule Engine could easily be integrated. Camunda BPM provides us with a lightweight BPMN 2.0 platform which we were able to perfectly integrate into our existing Java EE platform and architecture. We are also able to implement individual requirements with the programming model to which we have become accustomed. This provides us with the necessary flexibility for our department.

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